Monitoring and Maintenance
The test of any network infrastructure is its uptime. And with an average uptime of 99.99%, we are among the industry leaders. You can rest assured that your network traffic is on one of the most reliable optical fibre networks available.
Our reputation is built on state-of-the-art monitoring and maintenance. We maintain our network to the highest standard, and our preventive maintenance teams make sure that potential dangers are identified before they compromise network connectivity.
Access to our infrastructure is controlled by a Gridlock Access Management System. Anyone who wants to access the infrastructure needs authorization from the Network Operations Centre, and the necessary permissions are loaded remotely to an electronic key for a limited time.
If anything does interrupt your connectivity, we will make sure that you're back up and running within a maximum of four hours. No more.