Contact us

Office locations

Head Office

96 Koranna Avenue
Doringkloof
Centurion
0157

Tel.: +27 12 443 1000
Fax: +27 12 443 1003

Northern Region

Norma Jean Square
244 Jean Avenue
Centurion
0157

Tel.: +27 12 443 1000
Fax: +27 12 443 1003

Network Operations Centre

43B Wessel Road
Rivonia
2128

Tel. 1: +27 11 234 8901
Tel. 2: +27 11 202 4700
Fax: +27 11 234 8904

Gauteng South

43A Wessel Road
Rivonia
2128

Tel. 1: +27 11 234 8901
Tel. 2: +27 11 202 4700
Fax: +27 11 234 8904

KwaZulu-Natal

24 Flanders Drive
Mount Edgecombe
4302

Tel.: +27 31 566 4281

Western Region

Anzio Building
Bella Rosa Office Park
Durban Road
Durbanville
7550

Tel.: +27 21 914 9997
Fax: +27 12 443 1003

Contact options

Thank you for your interest in DFA.

Please choose a contact option below:

Thank you for your interest in DFA.

DFA is a wholesale connectivity provider to ISPs, telecommunications operators, and enterprises. In turn, the majority of our customers provide connectivity to end customers at their homes or businesses. We do not provide Internet connectivity packages directly to residents.

Contact your preferred ISP to enquire whether they’d be able to provide you with fibre connectivity using DFA infrastructure. However, single home connections might prove to be too costly.

As a resident, log your interest with our open-access FTTH subsidiary, SA Digital Villages. An even better option would be to get in touch with your residents’ association, body corporate, or board of trustees to approach SA Digital Villages to assess whether a last-mile fibre roll-out to all homes in your complex, apartment block, estate, or suburb will be feasible.

Thank you for your interest in DFA.

If you are a tenant in a building or office park that is located along a DFA fibre route, contact your property management company, office park management, or landlord to request that they get in touch with DFA.

If you are a property owner or manager and a building or an office park that you own or manage is located along a DFA fibre route, we might be able to connect it to our network at no cost to you. All requests will be subject to a feasibility analysis. Once your property is connected, the occupants can contact their preferred connectivity providers to give them active connectivity over our fibre network.

To enquire about fibre to your buildings or office parks, fill out the form below:

If you are looking for fibre to your business, contact your preferred Internet service provider to find out whether they can provide you with fibre connectivity to your site. For home-based businesses, see ‘Fibre to a home’ above.

DFA is a wholesale connectivity provider to ISPs, telecommunications operators, and enterprises. In turn, the majority of our customers provide connectivity to end customers at their homes or businesses.

In many cases, however, it will not be cost-effective to connect individual small business sites. If you are in a larger business area, your best course of action is to involve as many of the other businesses in the area as possible to submit a combined request for multiple connections. If the area is near a DFA fibre route and there is enough interest in fibre connectivity, it will increase the possibility that a fibre rollout in the area would be feasible.

To submit a request as a representative of multiple business owners in a commercial area near a DFA fibre route, fill out the form below:

If you are an existing customer, we encourage you to contact your assigned account manager.

If you are a new customer, please fill out the enquiry form below:

If you would like to request a wayleave or contact us about another regulatory matter, fill out the form below:

Enter a phone number in the format ### ### ####

If you’re having connectivity issues, please consider contacting your Internet service provider first. DFA normally does not deal directly with end-customer issues, but rather with issues reported via our direct Internet service provider customers.

If your issue report or complaint is related to something else, please fill out the form below:

For fibre breaks or connectivity issues, please log an incident with our Network Operations Centre. Please have the circuit number and any other details related to the issue at hand.

Network Operations Centre: 0800 628 662

For other issues or complaints, fill out the form below:

View our latest job opportunities and apply online.

Is your message purpose not covered in the topics above? Then fill out the form below for any other enquiries, comments, suggestions, or complaints: